Terms of the “Automated preliminary document check” service

1. Provider

Global Guide Service LLC, EDRPOU code 44598924, 350 Klochkivska St., apt. 2, Kharkiv 61051, Ukraine; e-mail: info.ggs.ua@gmail.com.

2. What the service is

An automated preliminary check of the document copies you upload against the document list for one procedure and the ground you choose. The check is performed by an artificial-intelligence service (OpenAI) without a lawyer.

One payment covers one applicant, one procedure and one ground. You can switch a wrongly chosen ground within the same procedure at no extra cost.

This is not legal advice or legal assistance. The service does not check originals, the authenticity of documents or official databases, and does not guarantee any decision of a state authority.

3. Cases the service is not meant for

Court cases, appeals against entry bans, return, expulsion, detention, refugee status, missed deadlines and refusals by authorities. In these cases, contact a lawyer: an automated check of copies will not help you.

4. Price and term

Price — UAH 400. Access to checks — 90 days from payment, regardless of the result. After that, new checks are unavailable; earlier results stay in your account.

5. Limits

There is no limit on the number of repeat checks within 90 days; no more than 3 runs per 24 hours. Runs that fail for technical reasons on our side do not count towards the limit. Access to the service does not extend any migration or procedural deadlines.

Formats: PDF, JPG, PNG; up to 10 MB per file; up to 6 files per list item; up to 20 MB for the whole package in one check.

6. Result

For each item — a mark (OK / clarify / fix / missing) and a short explanation; an overall summary and advice. “No obvious gaps found” only means that, based on the uploaded copies, the automated check found no obvious gaps in the list.

Each check is saved separately in the history; the report can be viewed and downloaded. If you change files after a check, its conclusion is marked as outdated.

7. Technical failures and refunds

If the service is temporarily unavailable, run the check again later — such attempts do not reduce your limit.

If, for technical reasons on the service’s side, you did not receive a single complete report, you get a full refund.

You can send a refund request to info.ggs.ua@gmail.com at any time during the paid access period (90 days). The refund is made to the card used for payment within 5 banking days of receiving the request and the order details (payment date, account e-mail).

If some checks were completed, this does not rule out a claim regarding the rest of the paid service.

These terms do not limit your rights under the Law of Ukraine “On Consumer Protection”.

8. Personal data

Uploaded files (original document copies) are sent to OpenAI only to perform the check. Files are stored in Google cloud storage (Firebase) and deleted 30 days after the 90-day term ends. Text conclusions of checks stay in your account; they can be deleted on request to info.ggs.ua@gmail.com.

More details are in the Privacy Policy.

9. Acceptance

By paying for the check you accept these terms in the version in force on the day of payment. Later changes do not affect an order already paid for.